Terms and Conditions

Last updated: 9/21/2025

Agreement to Terms

These Terms and Conditions ("Terms") govern your use of our lawn care services and website. By using our services or website, you agree to be bound by these Terms. If you do not agree with any part of these terms, you may not use our services.

Our Services

We provide professional lawn care and landscaping services including but not limited to:

  • Lawn mowing and maintenance
  • Fertilization and weed control
  • Landscaping and garden design
  • Seasonal cleanup services
  • Irrigation system installation and maintenance
  • Tree and shrub care

Scheduling and Appointments

Service Scheduling

  • Services are scheduled based on availability and weather conditions
  • We reserve the right to reschedule services due to inclement weather
  • Regular maintenance schedules may be adjusted seasonally

Cancellation Policy

  • 24-hour notice required for service cancellations
  • Same-day cancellations may incur a service fee
  • Recurring services can be paused or cancelled with 7 days notice

Payment Terms

Pricing and Billing

  • Service prices are determined by property size and service type
  • Invoices are generated upon service completion
  • Payment is due within 30 days of invoice date
  • Late payments may incur additional fees

Accepted Payment Methods

  • Credit and debit cards
  • Bank transfers and checks
  • Online payment systems
  • Automatic recurring payments (for regular services)

Property Access and Responsibilities

Client Responsibilities

  • Provide safe and clear access to service areas
  • Remove obstacles and personal items from work areas
  • Secure pets during service visits
  • Notify us of any hazards or special requirements
  • Ensure sprinkler systems are clearly marked

Our Responsibilities

  • Provide professional and courteous service
  • Use appropriate equipment and techniques
  • Clean up debris and materials after service
  • Respect your property and privacy

Liability and Insurance

We maintain comprehensive general liability and workers' compensation insurance. However, our liability is limited as follows:

  • We are not liable for damage to unmarked irrigation systems or underground utilities
  • Weather-related service delays are beyond our control
  • Pre-existing plant or lawn conditions may affect service outcomes
  • Our total liability is limited to the cost of services provided

Important: Clients should report any concerns or damage within 48 hours of service completion.

Service Quality and Guarantees

We are committed to providing high-quality services:

  • Satisfaction guarantee on all completed services
  • Free re-service if quality standards are not met
  • Seasonal guarantees on fertilization and weed control programs
  • Professional equipment and eco-friendly practices

Termination of Services

By Client

  • Services may be terminated with 7 days written notice
  • Outstanding invoices must be paid before termination
  • Prepaid services will be refunded on a prorated basis

By Service Provider

  • We may terminate services for non-payment
  • Unsafe working conditions may result in service suspension
  • Violation of terms may result in immediate termination

Intellectual Property

All website content, designs, logos, and materials are the property of Lawn Care Services. Clients may not reproduce, distribute, or use our materials without written permission. We respect third-party intellectual property rights and expect the same from our clients.

Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

Dispute Resolution

In the event of any disputes, we encourage direct communication to resolve issues amicably. If needed, disputes will be resolved through:

  • Good faith negotiation between parties
  • Mediation through a neutral third party
  • Binding arbitration if mediation fails
  • Local jurisdiction for legal proceedings

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on our website and take effect immediately. Continued use of our services after changes constitutes acceptance of the new Terms.

Contact Information

For questions about these Terms or our services, please contact us:

info@aimbestmowing.com
0800 467 856